Testimonials – Professionals2017-02-01T16:49:20-05:00

Homeowners and professionals alike love Designer Bath!

Take a look at some of our loyal customers’ praise, below.

Above and Beyond Expectations

During this busy season, I would like to take a moment to thank you and all of your employees at Salem Plumbing and Designer Bath. As a small business you have been a huge help in the success of Puleo Plumbing & Heating Inc.

The showroom staff has been excellent for both my customers and for myself. The counter has always been rock solid; the guys at the desks have gone above and beyond expectations, even in last minute situations. Gary Paul has been a wealth of knowledge and always bent over backwards to help us move forward. Even the delivery drivers are great.

So once again, thank you for all of your help and support. Happy Holidays and I look forward to the many great years to come.

—Scott Puleo, Puleo Plumbing & Heating

What Sets Them Apart is the Extra Attention

Designer Bath’s people are knowledgeable, service is prompt and accurate and they work extremely well with customers in providing the best applications, but what sets them apart is the extra attention they give when a problem arises.

I had a malfunctioning shower door from a national brand supplier which involved a design flaw in the product. Two letters, including one to the president of the company, were met with silence. Thankfully, I had sent a copy of that letter to Jason, and without any follow-up on my part, he called me asking for more details and voluntering to help. In just a matter of days, I received calls from the company and their regional representative and I’m happy to report the problem was resolved.

It’s examples like this by which the true mettle of a company is measured, and it’s why I’d recommend Salem Plumbing’s DESIGNER BATH to any prospective home owner. They are one of my very best suppliers.

—Ken Widmer, Historical Society of Old Newbury

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