We trust the quality of products and the staff who are very helpful!
—John & Patricia Shea, Marblehead, MA
Always There for Me
When we built our house, I went to Designer Bath to get everything for our bathrooms and kitchen. It was a huge task, but Mark was great and was always there for me. I could never have done it on my own, but he took me through the process step by step and made it very easy.
I loved the selection, especially all the different metals. Designer Bath has everything for whatever budget you have. I wanted to make some bathrooms more special than others, and they had something I liked in every price category.
Thank you, Designer Bath!
—Traci Chait, Beverly, MA
What Sets Them Apart is the Extra Attention
Designer Bath’s people are knowledgeable, service is prompt and accurate and they work extremely well with customers in providing the best applications, but what sets them apart is the extra attention they give when a problem arises.
I had a malfunctioning shower door from a national brand supplier which involved a design flaw in the product. Two letters, including one to the president of the company, were met with silence. Thankfully, I had sent a copy of that letter to Jason, and without any follow-up on my part, he called me asking for more details and voluntering to help. In just a matter of days, I received calls from the company and their regional representative and I’m happy to report the problem was resolved.
It’s examples like this by which the true mettle of a company is measured, and it’s why I’d recommend Salem Plumbing’s DESIGNER BATH to any prospective home owner. They are one of my very best suppliers.
—Ken Widmer, Historical Society of Old Newbury
Above and Beyond Expectations
During this busy season, I would like to take a moment to thank you and all of your employees at Salem Plumbing and Designer Bath. As a small business you have been a huge help in the success of Puleo Plumbing & Heating Inc.
The showroom staff has been excellent for both my customers and for myself. The counter has always been rock solid; the guys at the desks have gone above and beyond expectations, even in last minute situations. Gary Paul has been a wealth of knowledge and always bent over backwards to help us move forward. Even the delivery drivers are great.
So once again, thank you for all of your help and support. Happy Holidays and I look forward to the many great years to come.
—Scott Puleo, Puleo Plumbing & Heating
I Cannot Express How Appreciative I Am
I just wanted to take a moment to commend and thank your employee Jason Sevinor for his recent help in “bailing” our company out of a predicament. We had a customer with a unique tub order which was to take 3 weeks to ship from Kohler. After the 3 week time period. I was informed that due to a production problem, the order would take another 3 weeks for delivery. We had already started the work in the bathroom, so this would create a major dilemma.
After my initial “freak out”, I received a call back from Jason, who immediately set to the task of finding us another tub. Within an hour or so, he had found the exact tub we needed and had it ready to ship the next day!
I cannot express how appreciative I am for Jason going the extra mile for me that day. In at time when so many companies and their employees have a “too bad, deal with it” attitude, it was refreshing to find someone who actually cared!!
We look forward to doing business with you in the future.
—Linda Herland, MDB Construction, Danvers, MA
Their Professionalism and Friendly Spirit Always Help Eliminate the “Trauma” of Renovation
Mindy Sevinor quickly understood my clients’ tastes and budget and guided them to fixtures that were just what they were looking for and within their budget. Once the products were ordered, everything was delivered on time and was waiting for our installers. In one situation, when a hand held shower did not arrive, Mindy worked to solve the problem quickly and efficiently, offering a loaner hand-held until ours was delivered. This was the third project on which this client has worked with Mindy. Her professionalism and friendly spirit always help eliminate the ‘trauma’ of renovation!
—Elizabeth Swartz, Elizabeth Swartz Interiors
Mindy Was Extremely Helpful and Educated Me on the Best Products
With Mindy and the Designer Bath team’s help, I created the perfect spa-master bath for my clients. Mindy was extremely helpful and educated me on the best products while sourcing for this project. I look forward to working with the Designer Bath team on my next project.
—Megan Meyers, Megan Meyers Interiors
Working with Designer Bath Was a Hassle-Free Experience. They Know Their Stuff!
As usual, working with Designer Bath was a hassle free experience. They know their stuff! I am always excited by the range of products that Designer Bath has on the showroom floor. There is something new every time I visit. Bath and kitchen product choices have changed drastically during my years in business, and it’s exciting to see that Salem Plumbing/Designer Bath always keeps up with the best of new trends.
—Susan W. Lefkowitz, Susan W. Lefkowitz Interior Design
I Belive in Supporting an ASID Industry Partner
Designer Bath is always my showroom of choice for kitchen and bath fixtures. I know I will find an excellent selection of manufacturers and price points depending on my client’s taste and budget. The sales help is always knowledgeable and helpful. The showroom is lovely and full of display vignettes which help my clients picture the various products in their home and all the options that are available to them. And, I believe in supporting an ASID lndustry Partner and their support of the organization as I am an active member myself.
—Barbara Bradlee, Bradlee Design
Mindy Worked Really Well With the Contractor
Mindy was fantastic to work with on this project. She was attentive, in tune with the schedule, worked really well with the contractor, and helped keep the process moving fluidly, and positively.