Thank you for the help, attention and concern you gave to all my needs last Friday when I came in to purchase a faucet; but was locked out of my car in your parking lot! My pocketbook containing my money, credit cards, and, most importantly, my AAA card all in my front seat where I could not retrieve them! The lady at the front desk was extremely helpful and considerate – as well as efficient. Michelle too was most efficient, patient, and understanding in discussing my choice of faucets and taking charge of the sale of the faucet upon which I decided. The fellow who directed me out of the parking lot was friendly and helpful. To all the employees who were so kind and gracious ; Wishing you all the joy and wonder of Christmas and may 2014 bring you all that you desire! Please show this note to your boss. Michelle, I forgot to mention your taking the box containing my newly purchased faucet out to my car’s trunk. Thank you again. It’s great to deal with all of you kind people. Love, peace and appreciation.

—Patricia Barry, Marblehead, MA