I have worked with Salem Plumbing and Designer Bath for several years and have always had a very good experience. The staff is helpful and professional. I will continue to work with them and would highly recommend Salem Plumbing and Designer Bath.

—Cataldo Design and Build, Saugus, MA

Designer Bath & Salem Plumbing Supply is my go-to plumbing showroom and Mindy Sevinor is my amazing Sales Rep. I initially worked with Designer Bath & Salem Plumbing Supply when I was working with clients on the North Shore. I was so happy with the customer service, I now exclusively use Designer Bath for all my plumbing needs, no matter where my clients live. Not all showrooms are the same. What makes Designer Bath & Salem Plumbing Supply special are the people. Mindy is a consummate professional. She knows her product line in and out, she is able to consult both on fixture choice taking into consideration of the design aesthetic and mindful of my client’s budget. Mindy is prompt at getting me pricing and specifications, keeping the projects moving along in a timely manner. I feel so fortunate to have Mindy and Designer Bath and Salem Plumbing a part of the “Design Team” for all my kitchen and bathroom projects.

—Betsy Bassett Interiors, Waban, MA

Designer Bath & Salem Plumbing Supply is my go-to resource for all of my clients’ (and my own) kitchen and bath needs. The entire staff – from the parts counter to the showroom sales staff – are always extremely helpful, friendly and professional. Mindy Sevinor-Feinberg is my go to sales person, though I have had interaction with many other members of the staff. Mindy is one of the most thorough sales people I’ve met. She always makes sure that every detail is taken into consideration, ensuring that my design not only looks beautiful but functions beautifully as well. If there is a question, problem or issue that I need assistance with Mindy will either have the answer or will make endless phone calls to factories and reps to get the answer. I have utmost confidence that any product that I specify from designer bath is of the highest quality. If it isn’t they simply won’t sell it. And if ever there is an issue I know Mindy and the entire staff will do everything in their power to help me resolve it as quickly as possible.

In addition to the many ways in which they help me to keep my clients happy they also help to educate designers, architects, builders and other specifiers. They are always hosting Lunch and Learns or other events to showcase new products or reeducate us on old standbys. This helps me to bring the most recent and relevant products to clients ensuring that I become their go to designer for kitchen and bath design.

—Megan Meyers, Megan Meyers Interiors, Marblehead

I have used this showroom to design multiple bathrooms for my design projects. I love how professional and courteous they are. Unfortunately, in the profession, one does not always encounter such good an respectful customer service as this showroom demonstrates. I am also very impressed by the quality of bathroom furniture and plumbing fixtures offered by this showroom. Another plus is the incredible breadth of knowledge they have regarding what is out there, how it works, etc. Finally, the showroom is pleasantly laid out with good design groupings. Hands down, one of my favorite showrooms in the Boston area!

—Elza B. Design, Inc., Acton, MA

I have been bringing my clients to Designer Bath for the past 15 years. Their product selection and quality are unsurpassed. The service and knowledge by their well-trained staff keeps me coming back. Designer Bath makes my job easy!

—Sue Adams, Sue Adams Interiors, Andover, MA

‘Customer service’ these days has edged towards the abyss to which all clichés travel when meaning goes out the words themselves. Salem Plumbing is one of a handful of companies still able to fully embrace and define what Customer Service truly means.

As a general contractor working devotedly to meet to the intricate needs of our high-end clientele, we, quite simply, must rely on our vendors and suppliers to go above and beyond everyday reliability, trust, and delivery. Salem Plumbing, hands down, is one of the best. Salem Plumbing has never failed to earn our highest trust and respect. Emails and phone calls are returned immediately, orders are complete, follow up is actually a normal part of business, our project managers are surprised and delighted by your service teams, and ‘I don’t knows’ are followed up immediately with ‘here’s a solution’.

Thank you for all that you have done to make us the best we can be. Here’s to many more successes.

—Allison P. Iantosca, Owner of FH Perry Builder, Hopkinton, MA

I know I can count on Designer Bath; every product they have is great quality. And I like dealing with a family business. To me they represent reliability, value, and service.

Their experience, their follow through, their knowledge of the business make my job as a contractor easy. I know my projects will go smoothly. I always recommend Designer Bath.

—Molly Martins, Martins Construction Company

As plumbing fixture provider and specifiers for a recent project of ours in Cambridge, Salem Plumbing provided outstanding service right down to the onsite delivery. There seemed to be an endless desire to get the job right. Whether it was ensuring matching finishes or the verification of correct deliveries Salem Plumbing was a tremendous resource and played a significant part in the overall success of the project.

The project consisted of three traditional bathrooms, one contemporary Master Bathroom, and a modern Kitchen. Salem Plumbing was able to handle all styles and ensure even the smallest details were thought out. I can’t imagine using any other resource.

—Michael Resteghini, Sr. Project Mgr, F.H. Perry Builder, Hopkinton, MA

I am an architect. I like that I can confidently send clients to SP/DB without having to go with them!

—Robert E. May, Jr., Architect, Ipswich, MA

Michelle, I want to thank you for your help on Saturday and in general from our past clients. You always put 100+++ percent into your work! You research out solutions prior to client coming in, think outside the box to get things done, have no problem saying when you don’t know something but find out the answer right away, SO responsive, organized, and so easy and comfortable with clients! It is a JOY to work with you! You make my work so much easier, and make me look good too. Thank you so much!

—Lori Scholz, Lori Scholz Interiors, Marblehead, MA