Homeowners and professionals alike love Designer Bath!
Take a look at some of our loyal customers’ praise, below.
Michelle Was Most Efficient, Patient and Understanding
Thank you for the help, attention and concern you gave to all my needs last Friday when I came in to purchase a faucet; but was locked out of my car in your parking lot! My pocketbook containing my money, credit cards, and, most importantly, my AAA card all in my front seat where I could not retrieve them! The lady at the front desk was extremely helpful and considerate – as well as efficient. Michelle too was most efficient, patient, and understanding in discussing my choice of faucets and taking charge of the sale of the faucet upon which I decided. The fellow who directed me out of the parking lot was friendly and helpful. To all the employees who were so kind and gracious ; Wishing you all the joy and wonder of Christmas and may 2014 bring you all that you desire! Please show this note to your boss. Michelle, I forgot to mention your taking the box containing my newly purchased faucet out to my car’s trunk. Thank you again. It’s great to deal with all of you kind people. Love, peace and appreciation.
—Patricia Barry, Marblehead, MA
Do We Love the Results? Oh My, Yes!
Did our new shower cost more than we had hoped? Yes. Do we love the results? Oh, my, yes! Worth the price.
—Kay Ritz, Newbury, MA
Prompt, Courteous Service
We always receive prompt, courteous service and will shop here when new plumbing needs arise.
—Andi Bonn, Swampscott, MA
Once in a While One Encounters a Company That Truly Understands the Concept of Customer Service
It seems like we are all inundated by surveys these days. While well intentioned, too often they do not reflect an actual commitment and one wonders why the companies bother. However, once in a while, one encounters a company that truly understands the concept of customer service. From the moment that I walked into Designer Bath, I knew that I was in a place that truly values its customers and seeks to provide a superior buying experience. From the knowledge of the staff, the wide selection in the showroom, product quality and ability to deliver as promised – every aspect of my experience was absolutely superior. To the extent that your objective is to have a customer for life, you have succeeded with me. Bravo.
—John D Sanford, Boston, MA
Mindy Was a Superb Salesperson
Overall experience was excellent! Mindy was a superb salesperson.
—Dan Mues, Newton, MA
That Toilet Is The Most Tricked Out I’ve Ever Seen!
We think you’re doing an excellent job! That toilet in the restroom is the most tricked out I’ve ever seen or used! Que fun!
—Jane Baldridge, Salem MA
Couldn’t Have Had a Better Experience!
Thank you for your prompt delivery this morning! The driver was here early, very helpful and very nice! Couldn’t have had a better experience!
—Jeanette Fogel, Newton, MA
Personalizing Each Contact Experience
Michelle Ritchie does an incredible job of personalizing each contact experience. She is professional, knowledgeable, responsive and personable.
—Sharen Chaet, Marblehead, MA
You Stepped In To Make Things Right
A quick note to say thank you for replacing our cracked sink. Our plumber – George Psomos – said you stepped in to make things right, which we appreciate greatly. The new sink is installed and looks beautiful. Thank you for helping.
—Deborah Duncan & David Bak, Newburyport, MA
Knowledgeable and Attentive
Maureen was great to work with, very knowledgeable & attentive….
—Katherine McNally, Rockport, MA
We are thrilled to share these testimonials and truly appreciate the kind words from our loyal customers. Their feedback not only motivates us but also shapes our approach to continually improve and deliver exceptional service. If you’ve been inspired by the experiences shared here and are considering starting your own project, we’d love to hear from you. Connect with us to discuss how we can help bring your vision for your kitchen or bath to life. Thank you for considering Designer Bath for your design needs; we look forward to the opportunity to earn your trust and add your story to our growing list of satisfied customers.