I have used this showroom to design multiple bathrooms for my design projects. I love how professional and courteous they are. Unfortunately, in the profession, one does not always encounter such good an respectful customer service as this showroom demonstrates. I am also very impressed by the quality of bathroom furniture and plumbing fixtures offered by this showroom. Another plus is the incredible breadth of knowledge they have regarding what is out there, how it works, etc. Finally, the showroom is pleasantly laid out with good design groupings. Hands down, one of my favorite showrooms in the Boston area!
Designer Bath & Salem Plumbing Supply is my go-to resource for all of my clients’ (and my own) kitchen and bath needs. The entire staff – from the parts counter to the showroom sales staff – are always extremely helpful, friendly and professional. Mindy Sevinor-Feinberg is my go to sales person, though I have had interaction with many other members of the staff. Mindy is one of the most thorough sales people I’ve met. She always makes sure that every detail is taken into consideration, ensuring that my design not only looks beautiful but functions beautifully as well. If there is a question, problem or issue that I need assistance with Mindy will either have the answer or will make endless phone calls to factories and reps to get the answer. I have utmost confidence that any product that I specify from designer bath is of the highest quality. If it isn’t they simply won’t sell it. And if ever there is an issue I know Mindy and the entire staff will do everything in their power to help me resolve it as quickly as possible.
In addition to the many ways in which they help me to keep my clients happy they also help to educate designers, architects, builders and other specifiers. They are always hosting Lunch and Learns or other events to showcase new products or reeducate us on old standbys. This helps me to bring the most recent and relevant products to clients ensuring that I become their go to designer for kitchen and bath design.
—Megan Meyers, Megan Meyers Interiors, Marblehead
Designer Bath & Salem Plumbing Supply is my go-to plumbing showroom and Mindy Sevinor is my amazing Sales Rep. I initially worked with Designer Bath & Salem Plumbing Supply when I was working with clients on the North Shore. I was so happy with the customer service, I now exclusively use Designer Bath for all my plumbing needs, no matter where my clients live. Not all showrooms are the same. What makes Designer Bath & Salem Plumbing Supply special are the people. Mindy is a consummate professional. She knows her product line in and out, she is able to consult both on fixture choice taking into consideration of the design aesthetic and mindful of my client’s budget. Mindy is prompt at getting me pricing and specifications, keeping the projects moving along in a timely manner. I feel so fortunate to have Mindy and Designer Bath and Salem Plumbing a part of the “Design Team” for all my kitchen and bathroom projects.
—Betsy Bassett Interiors, Waban, MA
I have worked with Salem Plumbing and Designer Bath for several years and have always had a very good experience. The staff is helpful and professional. I will continue to work with them and would highly recommend Salem Plumbing and Designer Bath.
—Cataldo Design and Build, Saugus, MA
Mindy was fantastic to work with on this project. She was attentive, in tune with the schedule, worked really well with the contractor, and helped keep the process moving fluidly, and positively.
—Amanda Greaves, Amanda Greaves & Company
Designer Bath is always my showroom of choice for kitchen and bath fixtures. I know I will find an excellent selection of manufacturers and price points depending on my client’s taste and budget. The sales help is always knowledgeable and helpful. The showroom is lovely and full of display vignettes which help my clients picture the various products in their home and all the options that are available to them. And, I believe in supporting an ASID lndustry Partner and their support of the organization as I am an active member myself.
—Barbara Bradlee, Bradlee Design
As usual, working with Designer Bath was a hassle free experience. They know their stuff! I am always excited by the range of products that Designer Bath has on the showroom floor. There is something new every time I visit. Bath and kitchen product choices have changed drastically during my years in business, and it’s exciting to see that Salem Plumbing/Designer Bath always keeps up with the best of new trends.
—Susan W. Lefkowitz, Susan W. Lefkowitz Interior Design
With Mindy and the Designer Bath team’s help, I created the perfect spa-master bath for my clients. Mindy was extremely helpful and educated me on the best products while sourcing for this project. I look forward to working with the Designer Bath team on my next project.
—Megan Meyers, Megan Meyers Interiors
Mindy Sevinor quickly understood my clients’ tastes and budget and guided them to fixtures that were just what they were looking for and within their budget. Once the products were ordered, everything was delivered on time and was waiting for our installers. In one situation, when a hand held shower did not arrive, Mindy worked to solve the problem quickly and efficiently, offering a loaner hand-held until ours was delivered. This was the third project on which this client has worked with Mindy. Her professionalism and friendly spirit always help eliminate the ‘trauma’ of renovation!
—Elizabeth Swartz, Elizabeth Swartz Interiors
I just wanted to take a moment to commend and thank your employee Jason Sevinor for his recent help in “bailing” our company out of a predicament. We had a customer with a unique tub order which was to take 3 weeks to ship from Kohler. After the 3 week time period. I was informed that due to a production problem, the order would take another 3 weeks for delivery. We had already started the work in the bathroom, so this would create a major dilemma.
After my initial “freak out”, I received a call back from Jason, who immediately set to the task of finding us another tub. Within an hour or so, he had found the exact tub we needed and had it ready to ship the next day!
I cannot express how appreciative I am for Jason going the extra mile for me that day. In at time when so many companies and their employees have a “too bad, deal with it” attitude, it was refreshing to find someone who actually cared!!
We look forward to doing business with you in the future.
—Linda Herland, MDB Construction, Danvers, MA